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Our Roots at The Spa and Sauna Co. are deep. In fact, they go all the way back to the Early Days of the Portable Hot Tub Industry itself. Back in 1976, in El Cajon, California my father, David Ingram, one of the Pioneer’s of the Hot Tub business, started building one of the first Portable Spas. Since those early days in the Hot Tub business, our family has taken pride in offering the Best Overall Customer Experience to our Hot Tub Clients.

Shelley Ingram-Clark
About The Spa and Sauna Company Timeline

Our Mission

To Enhance your Space, enhance your home and enhance your life with our unique selection of Premier Home Leisure and Wellness Products, offering an exceptional ownership experience. 

Our Vision

To embrace innovative ideas, processes and technology to enhance the customer experience of all those we serve. 

Our Values

To operate with integrity, effectiveness and competency to ensure an enhanced customer experience. 

Over the years, we have been honored with numerous awards for both Sales Volume and, more importantly, Customer Service Excellence. These very special awards include:

  • 2021 Retail Excellence Award – Alice Cunningham Marketing Award
  • 2021 Readers Choice Award for Best Pool & Spa Dealer from The Santa Cruz Sentinel (for the 9th consecutive year) – Santa Cruz Showroom
  • 2021 Silver Medallion Award (for Exceptional Sales Performance) – Top 15 in Sales Worldwide
  • 2020 Exceptional Customer Service Award
  • 2020 Gold Club Award – recognizing the top 10% of Volume Dealers
  • 2020 Readers Choice Award for Best Pool & Spa Dealer from The Santa Cruz Sentinel (for the 8th consecutive year) – Santa Cruz Showroom
  • 2019 Territory Dealer of the Year
  • 2019 Retail Excellence Award – Alice Cunningham Marketing Award
  • 2019 Silver Medallion Award (for Exceptional Sales Performance) – Top 15 in Sales Worldwide
  • 2019 Watkins Wellness Award
  • 2019 Readers Choice Award for Best Pool & Spa Dealer from The Santa Cruz Sentinel (for the 7th consecutive year) – Santa Cruz Showroom
  • 2018 Gold Club Award – recognizing the top 10% of Volume Dealers
  • 2018 #1 Multi-Store in America Award
  • 2018 Marketing and Promotions Award
  • 2018 Best of Reno – Hot Tub/Billiards Store – S. Virginia St. Store
  • 2018 Inc. 5000 Recipient (for the 3rd consecutive year)
  • 2018 Readers Choice Award for Best Pool & Spa Dealer from The Santa Cruz Sentinel (for the 6th consecutive year) – Santa Cruz Showroom
  • 2017 Gold Club Award – recognizing the top 10% of Volume Dealers
  • 2017 Exceptional Customer Service Award
  • 2017 #1 Volume Multi-Store Dealer Award – North America
  • 2017 Dealer of the Year Award – North America (for the 3rd time)
  • 2016 Exceptional Customer Service Award
  • 2016 Outstanding Sales Growth
  • 2015 Exceptional Customer Service Award
  • 2015 Marketing and Promotions Award
  • 2014 Dealer of the Year Award
  • 2013 Outstanding Service Dept.
  • 2012 Western Dealer of the Year Award
  • 2011 Dealer of the Year Award
  • 2010 Marketing and Promotions Award
  • 2009 #1 in Customer Satisfaction Award
  • The Western Region Dealer of the Year Award
  • #1 Single Store in America
  • The Rising Star Award (more than once)

We have also received the Four Star Award for Excellence in Customer Service, #1 in North America.

Since our beginnings over 30 years ago now, our product offering has grown to include the best in today’s Wellness, Backyard and Home Recreational Products. Spread over 4 Locations in the Truckee Meadows and 2 Locations in Santa Cruz and San Jose, we offer brands including Hot Spring Spas, Sundance Spas, Caldera Spas, Freeflow Spas, Endless Pools, Brunswick Billiards, Olhausen Billiards, Finnleo Saunas, Big Green Egg and More. Read more about the company’s growth over the years, in SpaRetailer, a trade publication for the hot tub industry, here.

At our 250 E. Glendale Ave. location, we have the largest selection of Saunas on display in Northern Nevada, as well as the full line up of Caldera Spas and Hot Spring Spas. The Glendale location also has an excellent selection of Certified Pre-Owned Used Spas and the affordable Freeflow Spas, starting under $3,000.

9748 S. Virginia St. started a New Era for The Spa and Sauna Co. The South Virginia St. showroom is our Flagship Store at over 6500′ of showroom space. It shines as a beacon of light for those wanting the Ultimate Home Recreation and Wellness Experience. On display is a beautiful collection of fine Home Gameroom Products from Olhausen Billiards and Brunswick Billiards. We also have a full gameroom lighting collection, as well as the Ultimate Pool Players Pro Shop. We also have Swim Spas on display, Patio Furniture and Fire Pits and a Complete Display of Big Green Eggs BBQs and a BBQ Accessory Shop. And, of course, there are Hot Tubs, over 25 of them on Display from Sundance Spas and Caldera Spas, 2 of the Premier makers available today.

We welcomed Hot Spring Spas of Santa Cruz and San Jose into The Spa and Sauna Co. family in the beginning of 2019.

At our 707 River Street Location in Santa Cruz, we carry the best in Hot Tubs and Swim Spas for the Santa Cruz Community, including Hot Spring Spas, Freeflow Spas and Endless Pools. We will also proudly display Big Green Egg BBQs and Finnleo Saunas.

At our 2627 S Bascom Ave. Location in Campbell/San Jose, we carry the best in Hot Tubs and Swim Spas for the San Jose Community, including Hot Spring Spas, Freeflow Spas and Endless Pools. We will also bring Big Green Egg BBQs and Finnleo Saunas to this showroom.

3355 S. Carson St. in Carson City is our newest location, featuring luxury hot tubs, swim spas, saunas, pool tables, and BBQs.

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