Getting started with your new Caldera Spa
Thank you for your purchase! There are many benefits of Hot Tub ownership, and we are here to make the process of getting started an easy an enjoyable experience for you. We have compiled some helpful Product Manuals and Pre-Delivery Guides to make getting ready for your NEW Hot Tub easier!
If you haven’t already, please take a few moments to fill out a Pre-Delivery Form. This form is designed to make delivery of your new hot tub a smooth and simple process.
We think you’re going to LOVE your new Hot Tub, and we can’t wait to deliver it to you!
What is delivery day like?
Your Hot Tub delivery day is an exciting one, and with your help it will be an easy and stress-free event.
The best way to ensure there are no unexpected hiccups during delivery is to be as detailed as possible when filling out your Pre-Delivery Form.
Watch the video to get a sense of what your delivery day might include.
Hot Tub Planning Booklets
The following Planning and User Guides are designed to help you prepare the site and understand the Electrical Hook Up for your New Spa.
If you would like someone to go over the Pre-Delivery Steps and Processes in more detail, a member of our Sales Team would be happy to assist.
Caldera Planning Guides
Each series from Caldera (Utopia, Paradise, Vacanza) has different electrical and foundation requirements.
To find the base diagram and electrical hook up instructions for your spa, please click on the guide for the series of your spa.
FreshWater Salt System Manuals
The revolutionary FreshWater Salt System is available on Caldera Utopia and Caldera Paradise models.
Click on the owner’s manual to access the complete manufacturer’s manual for the FreshWater Salt System.
FreshWater Salt System Start-Up Video
- With the FreshWater System, active oxygen combines with salt to create chlorine.
- Save time with fewer bottles of chemicals which means less hands-on time.
- Softer, cleaner water that looks, feels, and smells great.
- Change your FreshWater Cartridge every 4 months, and your water once a year.
- Environmentally friendly.
Hot Tub Services
We proudly offer services and support throughout your hot tub ownership experience.
Our online storefront is a great way to make sure you never run out of water care items or filter cartridges. We also offer hot tub cleaning and maintenance services so you never need to spend a weekend cleaning or maintaining your spa. And should your spa ever need it, we are an authorized Caldera repair center.
We have developed a large video and media bank to help Enhance your hot tub ownership experience.
You can find many more videos on our YouTube channel.