Do you have questions about the quality of the water inside your hot tub? Have you noticed a change to how the water feels, but you aren’t sure why? Would you like to stop guessing on how to maintain the best quality hot tub water?
We’re here to help with Advanced Water Testing at all of our locations, using BioGuard ALEX Pro testing units. And the best part is, it’s a free service!
At The Spa and Sauna Company, we are happy to be your hot tub experts, long beyond your hot tub purchase. We are also here to help you with hot tub water care and maintenance.
Advanced Water Testing is always free from The Spa and Sauna Company at all Nevada and California locations.
We use BioGuard/SpaGuard’s ALEX Pro system. BioGuard is the pioneer of computerized water testing, with nearly instant results. In fact, the name ALEX stands for Analysis Experts, according to BioGuard/SpaGuard.
ALEX tests more water quality factors than standard water testing strips and can analyze how different results are related, giving you the information you need to best care for your hot tub.
All you need to do is bring a sample of your water, in a clean container or the provided sample bottle, into any of our showrooms. We encourage you to bring it to us as soon as you can, after taking the sample from your spa. And the water should still be between 80 and 104 degrees, just like it would be in your hot tub.
No appointment is needed.
One of our hot tub water care experts will take a small amount of your sample and put it into a disc, where our ALEX Pro system, can analyze your water.
In about a minute, the device will analyze and interpret the condition of your water and provide a comprehensive report, with suggestions on how to improve your hot tub water.
The hot tub expert who analyzed your water will discuss with you, in detail, what the reading means. And which of the suggestions will provide the most relief to your particular water issue. They will also direct you to any recommended products.
This system will store the results of the reading in our database. This will allow you, and us, to monitor any changes in your water quality over time, as you continue to use your hot tub, and bring future samples in for readings. This is a great resource for long time hot tubbers.
We recommend you use test strips weekly at home to get a quick overview of your water quality, and make any adjustments, if needed.
You are welcome to bring your water in, at any time, for a comprehensive water testing analysis from us, either for a check-in or if you are experiencing a water issue.
SpaGuard recommends you bring your hot tub water in monthly, during the months you use your hot tub most frequently.
We also recommend you bring your water in for testing, if you have not used your hot tub for a long period of time, and are ready to begin using it again.
We look forward to seeing you in any of our showrooms to test your water and make sure you are having the most enjoyable hot tub ownership experience possible.
